EMT Practice Test

1. Question Content...

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Question1: Ursa Major Solar wants the ability to hide specific regional accounts from sales reps and sales managers. Only roles that are sales executive, or above, should be able to access regional accounts. The company plans to update their Organization-Wide Sharing Settings for the Account Object from a Public Read/Write model to a Private model to accomplish their goal? Ursa Major Solar's Role Hierarchy matches its organizational hierarchy.
What are two approaches an Architect should consider when designing the solution? (Choose two.)

Question2: Universal containers (UC) has a partner community for its 200 distributors. UC customer accounts are .. organization-wide default setting for the custom Delivery object is private.
How can an architect advise UC to grant all users at a distributor access to delivery records for all customer distributor?

Question3: A developer of Cosmic Service Solutions has created the following custom controller for a Visualforce page.
What keyword can be added to the definition of the class to ensure that all contact records are not exposed to a user who views the Visualforce page?Choose 1 answer. public class customContactController { public void view() { Contact con = [SELECT Id FROM Contact LIMIT 1]; } }

Question4: An External Object is created to show Invoices from an external accounting system. When viewing the External Object, a user should only access invoice records the user is authorized to see.
What two actions are required to achieve the above requirement? Choose 2 answers

Question5: Universal container (UC) use External Object to retrieve Invoice data from a Legacy ERP. A finance team requested to have access to the Invoice records in the account page.
In addition to objects access in the finance users profile, what other feature should a Sales Architect recommend?

Question6: Universal Containers' organization wide-defaults model is private for the Account object. A sales repeats to opportunity records.
Which level of access will the sales rep have to the related account record?

Question7: A sales rep of Cosmic Sporting Goods has defined an opportunity team to collaborate with two sales users from a different division. A sales manager, who is above the sales rep in the role hierarchy, would like to transfer the ownership of the opportunity to a sales rep who belongs to the division of the two sales users.
Which of the following are valid considerations regarding ownership transfer?Choose 3 answers.

Question8: The system administrator of Cosmic Enterprises has created a dummy user in Salesforce. The user owns more than 15,000 account records that were recently obtained from a third-party database. A sharing rule has been created to share records owned by this user with all the sales managers and a few other users of the company.
There are performance issues whenever there is a change in the role hierarchy. Which of the following actions should a Solution Architect recommend to improve performance?Choose 3 answers.

Question9: Universal Container created a custom object called Defect and would like to enable the Sharing button on the Defect page layout to share the record manually to other users in the org. In which scenario will the sharing button appear?

Question10: Universal Container has developed a custom Visualforce page that will accept user input and must prefer returning the results to the users.
Which two techniques should be used to ensure the users cannot perform a SOQL injection attack?

Question11: Which features does Salesforce provide for restricting login access to the application?
Choose 2 answers.

Question12: Universal Containers' organization wide-defaults model is private for the Account object. A sales repeats to opportunity records.
Which level of access will the sales rep have to the related account record?

Question13: Nick is a sales rep who works for Cosmic Sporting Goods. Until recently, he was the owner of an account record named 'Kelly Corporation'. Upon his request, the system administrator changed the owner of the account to another sales rep named Fred. Fred and Nick share the same role in the role hierarchy. The organization-wide default sharing setting of the Account object has been set to 'Private'. Which of the following is true regarding the impact of this change on record access?Choose 1 answer.

Question14: Which two settings are available in profiles, but not permission sets?
Choose 2 answers.

Question15: DreamHouse Realty uses a List View to show all open Leads that were created in the last quarter. This List View needs to be visible to certain groups of users.
What ae two available options for sharing the List View? (Choose two.)

Question16: Review the organizational information below about DreamHouse Realty:
- Ryan and Kimberly are the East sales reps and their manager is Katrina, the East sales executive.
- Sam and Wilder are West sales reps and their manager is Bob, the West sales executive.
- Wendy is the CEO and managers both Katrina and Bob.
- DreamHouse Realty's role hierarchy follows their management structure. Ryan owns an account, NewCompany, and Kimberly owns an account, OldCompany. Katrina manually shared her account NewWorld with Kimberly. However, she has moved to a new role to lead all Named Accounts, and Lucy, who replaced her, is the new owner of NewWorld.
Which employees will have access to the NewWorld account?

Question17: Universal containers (UC) implemented a private organization-wide default for the Container and Case objects.
How can UC give support representatives access to Container and Case records owned by Customer Community users?

Question18: Universal Containers (UC) operates worldwide with offices in more than 100 regions in 10 different countries role hierarchy to control data visibility. In the new fiscal year, UC is planned to reorganize the roles and reassign accounts owners. Which two points should an architect consider in this situation?
Which two point should an Architect consider in this situation?
Choose 2 answers

Question19: Get Cloudy Consulting uses a strict security model. They enforce this model through object, field, and row- based security mechanisms. The Chief Technology Officer (CTO) at Get Cloudy Consulting wants to thoroughly test the security model, and an Architect decides to use Apex automated tests to fulfill the CTO's request.
What are three considerations for the Architect when using the runAs() method to design Apex unit tests?
(Choose three.)

Question20: The system administrator of Cosmic Enterprises has created multiple list views for sales and support reps of the company. He has restricted the visibility of the list views using roles. According to a data access policy, only roles are to be used to grant access to list views and folders in Salesforce. However, all the sales reps are able to see the list views which should only be accessible by the support reps. Which of the following explains the reason behind this issue?Choose 1 answer.

Question21: Universal Containers is looking to set up a new integration with its ERP system. The goal is to synchronize contacts in the ERP shipping tables with those in their CRM so that sales reps can view up to date contact information. The integration runs under a dummy Integration User who is at the top of the role hierarchy. The Organization-Wide Default sharing setting for Accounts is Private and Contacts is Controlled by Parent. A large number of contacts (100,000) have account data in the ERP system, but do not have corresponding Accounts in Salesforce.
How should the Architect design the solution so that the sales team can see the contacts and there are no performance issues?

Question22: Universal Containers has set Partners users who will see records owned by partner users in roles below them in the hierarchy of which roles?

Question23: Universal Containers has a custom object to maintain Job information with a private sharing model. The Delivery group is distributed through the Role Hierarchy based on geography. As the Delivery group often collaborates on Jobs, all users in the Delivery profile required View access to all Job records. In special case, the Delivery user who owns a job must be able to grant a Product Development user access to a Job record.Which two platform features can be used to support these requirements?
Choose 2 answers

Question24: Cosmic Enterprises has set up a community with many users assigned to a profile with the Partner Community license. The organization-wide default setting for the Opportunity object has been set to 'Private'. All opportunities that have reached the 'Closed Won' stage need to be shared with the users who have been assigned to the 'Partner Executive' role on a partner account. Which of the following solutions can be utilized for this requirement?Choose 1 answer.

Question25: What can be done in Profile which is not in Permission Set

Question26: Universal Containers is planning to pilot a new application to a small set of Sales Reps.
What is the optimal way to grant inly this Sales Reps access to the new functionality, while hiding ..

Question27: Universal Containers (UC) has a custom object to track the internal net promoter score (NPS) for all ..
How can UC ensure that NPS records cannot be accessed by an individual employee's manager?

Question28: Universal Containers is updating its Organization-Wide Sharing Settings for the Account Object from a
"Public Read/Write" model to a "Private" model, so that they can hide certain national accounts from sales reps and sales managers. These national accounts should only be accessible by sales directors and above.
Universal Container's Role Hirerarchy matches its organizational hierarchy. Which two options should the Architect consider when designing the solution?
Choose 2 answers

Question29: UniversalContainers(UC)hasimplementedcustomercommunitywithcustomercommunitylicenses for their customers. UCrequested thatanyrecord owned by its customers should be accessible byUC users in the customer support role.
How can an Architect configure the system to support the requirements?

Question30: A group of executives has requested a convenient way to see daily metrics without having to log in to Salesforce. How would a developer accomplish this goal?

Question31: A developer of Cosmic Harvest has created a Visualforce page for a tab in Salesforce. The page uses a custom controller and allows a user to view and update certain fields on account records based on custom criteria selected by the user. What can the developer do to check within the custom controller whether the current user has the access to edit a particular field?Choose 1 answer.

Question32: A sales rep at Universal Containers (UC) has manually shared an Opportunity record with internal pre-sales users. After some time, the sales rep moved to another position and all opportunities records that were owned were transferred to a new sales rep. What happened to the internal pre-sales users access to the opportunity?

Question33: How would you make sure Visualforce page is security proof? Choose 3 answers

Question34: What should a Salesforce architect recommend to make sure that users that gained access to a custom of sharing do not lose access to it when its owner is changed?

Question35: Universal Containers (UC) has 200 distributors that use Partner Community Licenses.
Partners cannot see each other's data, but UC is also trying to give more visibility to certain individuals at a distributor. Which scalable solution would an architect recommend that will give users in the partner manager role access to all Case and Container records owned byother partner managers and partner users (but not the partner executive) at the same distributor?

Question36: Universal Containers (UC) has a custom Apex class that enforces a business process and updates opportunities. UC has noticed that fields with field level security permission of read only on certain users' profiles are being updated by this class.
How should the architect fix this problem?

Question37: Universal Containers wants to store Payment Term Details on the Account object, but the fields should only be visible on certain record types and for certain user profiles.
How can a System Administrator quickly determine which user profiles, page layouts, and record types include certain fields?

Question38: The architect has a requirement to create a criteria-based sharing rule based on the customer Social Security number. However, when setting up the rule in Contact Sharing, the field is not shown on the list of available fields.
What might cause this?

Question39: Which two options can help mitigate the risks of import failures associated with large-volume bulk data loads?
Choose 2 answers.

Question40: Universal Containers has a custom Job object with a private sharing model. Based on the size and location of the Job, different teams must have access to edit the specific Job record. To support this requirement, Apex Managed Sharing has been implemented to share records with the required users. Since the teams change frequently, managed sharing recalculations need to be manually run frequently. What can the Architect do to optimize this process?

Question41: Universal Containers has developed an AppExchange managed package for their distribution partners, which required a private key to be generated for each partner and used by the code. Universal Containers support representatives must be able to access the private key value to debug connection issues, but it must not be possible for the partner to access the value.
How can the Architect best support this requirement?

Question42: A Visualforce controller has a requirement to be written with "Without Sharing" at the top level; however, certain methods within the page still need to enforce the user permissions for creating records and accessing certain fields. Which two methods below would be used to enforce this requirements?
Choose 2 answers.

Question43: In the Salesforce org used by Cosmic Service Solutions, a Visualforce page has been created to allow users to view and update information related to the records of a custom object called 'Shipment'. A developer would like to enforce both field-level and object-level security in the custom controller of the page. Which of the following classes can be utilized for this use case?Choose 2 answers.

Question44: Universal Containers (UC) has a private Organization-Wide Defaults (OWD) model for the Account object and needs to control the access of records and fields according to these requirements:
* Sales reps can view/edit only their own records and cannot access the field "segment" in account page.
* Service reps need to view all accounts but cannot edit any information.
* Sales managers can modify any account of reps reporting to them.
* Service managers can modify any account.
How can a Salesforce architect provide an optimal solution for this scenario?

Question45: A developer has created a Visualforce page that contains the code below. What is the security vulnerability in the code?Choose 1 answer. < apex:outputPanel id="output" > The value is < apex:outputText value="{!name}" escape="false"/ > < /apex:outputPanel >

Question46: Universal Containers (UC) implemented Sales Cloud and requested that sales agents have access to products the company sells and be able to create opportunities for its customers.
What should the Organization-Wide Defaults (OWD) be for pricebook?

Question47: A custom ServiceFeedback object is used to collect partner feedback. ServiceFeedback records should be available to all internal employees. The OWD is set to Private for external users so partners cannot see feedback from other partner users.
How can the Architect give access to all internal employees?

Question48: Universal Health is planning to store patient notes in Salesforce. Patient notes consist of long text notes taken by a use to document phone calls with a patient.A date audit has identified that these notes can contain Personally Identifiable Information (PII) and Personal Health Information (PHI). The regulatory requirements state that this data must be encrypted at rest as well as in transit.What should the Architect do in order to make sure Universal Health stays compliant?

Question49: Universal Containers (UC) has a custom Apex class that enforces a business process and updates opportunities. UC has noticed that fields with field level security permission of read only on certain users' profiles are being updated by this class.
How should the architect fix this problem?

Question50: The Finance team at Universal Containers usually does not need access to Account and Contract records A .. given Opportunity access for a big deal to help with tax calculation. She can now also access Account and C..
Which two reasons could be causing this issue? Choose 2 answers

Question51: Jane, a support representative at Universal Containers, created a report to view all her open cases that have been created in the past 7 days and saved the report in the "Private Reports" folder.
Who can view and run the report?

Question52: Universal Containers (UC) has created a public group with certain Sales Engineers to help on complex deals and a sharing rule to grant access to these opportunities. Opportunity OWD is private.
What is the impact of these sharing settings?

Question53: Ursa Major Solar sells solar panels globally and is growing rapidly. The company has over 5,000 dealerships throughout the world where local dealers service solar panels sold locally. Ursa Major Solar recently opened two dealerships in California: NorthCal and SoCal. Ursa Major Solar implemented a new partner community to enable their dealers. Each dealership has a dealer Manager who has all service agents report into them.
Additionally, Ursa Major Solar uses a private sharing model.
The company needs to enable dealer managers to have visibility to customer cases within their dealership but NOT across all dealerships.
What should the Architect recommend to accomplish this goal?

Question54: Universal Computers (UC) is looking to expand its delivery capabilities through a network of distributors that use a Partner Community license. UC employees currently can view all delivery records through the organization-wide default (OWD) setting of Public Read Only.
Which approach would an architect recommend to limit the records a distributor can see?

Question55: Universal Containers has a Private Sharing Model for the Opportunity object. Sales Rep A at Universal Containers created the Opportunity record and then transferred ownership of the Opportunity record to Sales Rep B.
Both Sales Rep A and B have the same role in the Role Hierarchy.
What access will Sales Rep A have to the Opportunity after the transfer?

Question56: Review the following code snippet.

Get Cloudy Consulting wants an Architect to assess this code snippet for potential security vulnerabilities.
What is one appropriate response from the Architect?

Question57: A manager at Ursa Major Solar wants to validate sharing and visibility changes.
What is the recommended approach?

Question58: Cloud Kicks recently decided to change its role hierarchy.
After this change was deployed, multiple staff members at Cloud Kicks reported to management that they can now view reports that they do not own and should not have access to.
What should the Architect do to assess the cause of the issue?

Question59: Universal Containers (UC) is a non-profit organization and has over 20,000,000 members (donors). The company decided to assign those accounts to Donations Reps based on their regions. Donations Reps ended up owning over 50,000 donors each. The donation reps started to see significant degradation of the system performance. What could be the reason for this problem?

Question60: What vulnerability can exist when controllers use dynamic rather than static queries and bind variables?

Question61: Universal Containers uses person accounts to represent retail customers and business accounts to represent commercial customers. The Retail Sales team should not have access to commercial customers but have access to ALL retail customers.
With organization-wide default on Account set to Private, how might the architect meet these requirements?

Question62: A system administrator of Cosmic Service Solutions has created a sharing rule to grant the role of support agents 'Read/Write' access to cases owned by a public group of support managers. Some support agents have complained that they are unable to edit the cases. Which of the following is a valid method of testing the access granted by the sharing rule?Choose 1 answer.

Question63: Universal Containers (UC) uses a custom lightning component with an Apex class to display shipment information (custom object, private OWD). UC sales managers are complaining about two important points:
* Shipment records that belong to their teams can be seen by other users.
* Shipment amount should be visible only by managers, but sales reps are able to view it.Which two features did the development team miss that is causing the problems?
Choose 2 answers.

Question64: Universal Container is creating a custom VF page to allow user to edit contact records. The developer has used an apex:outputField for the Phone field on the contact obj. What is the expected behavior if a user whitout FLS accesses the VF page?

Question65: Universal Containers has a strict security model enforced through object, field, and row-based security mechanisms. The Architect would like to ensure the security model is being thoroughly tested using Apex automated tests. Which three considerations should be made when using the runAs() method to design Apex until tests?

Question66: Universal Containers has successfully implemented a large Service Cloud rollout for their national call center 3 months ago.
One of their largest customer accounts, United Automotive, has over 15,000 open cases.
Agents are now having trouble opening new cases for United Automotive.
When they try to create a case, the following Error messages appear for them UNABLE_TO_LOCK_ROW They notice that this only occurs for the United Automotive account. If they try to save the case again it will usually work, but the problem seems to be happening more and more often. What option should the Architect recommend?

Question67: Get Cloudy Consulting has the following requirements:
- Users should only see Accounts they or their subordinates own.
- All Accounts with the custom field "Key Customer" should be visible to all Senior Account Managers.
- There is a custom field on the Account record that contains sensitive information and should be hidden from all users, except 10 designated users who require view and edit access.
- These 10 users come from different user groups, and will change occasionally.
Which three platform security features are required to support these requirements with the minimum amount of effort? (Choose three.)

Question68: Universal Containers (UC) is in legal dispute regarding several orders. UC has found out these records were removed from system. The VP of Sales has asked to ensure this cannot happen in the future. What approach would meet this requirement?

Question69: Universal Containers (UC) has implemented Customer Community with customer community license for .. any record owned by its customers should be accessible by UC users in the customer support role.
How can an Architect configure the system to support the requirements?

Question70: What is a workaround to ownership data skew?

Question71: To reduce the case time resolution and improve customer satisfaction, Universal Containers (UC) wants to allow specialized marketing consultants to have edit access to Case records of VIP customers. These casts should be visible only to the support rep who owns the case and the marketing consultants.
Which recommendation should a Salesforce architect give to allow this scenario?

Question72: After testing and deploying a new trigger that creates a related order when a opportunity is closed, the Architect begins receiving complaints of permission error messages appearing when closing an opportunity.
How did this error occur?

Question73: In Enterprise Territory Management, which of the following are capabilities of filter-based opportunity territory assignment?Choose 2 answers.

Question74: Universal Containers has set the Org-Wide Sharing Default for Accounts to Private and has created some sharing rules to extend access based on certain data access policies. An architect has been asked to review access to a certain set of key customer accounts.
How might this review be conducted?

Question75: Universal Containers (UC) implemented Sales Cloud and requested that only certain branch staff trained to sell high risk products can create opportunities for high risk products.
In which two ways can an Architect allow only specific branch staff to sell high risk products?
Choose 2 answers

Question76: How should the Architect ensure that OBJECT-LEVEL SECURITY is enforce within a custom Visualforce application that was a standard Apex controller on the Lead object?

Question77: Cloud Kicks is customizing the security and sharing features of Salesforce Account Teams and has decided to implement a Custom Account Team object. Cloud Kicks wants the new implementation to utilize Apex and Visualforce on the Custom Account Team object, while still including all of the features of the existing account team.
An Architect is considering two different approaches for designing this enhancement.
Which two considerations are valid? (Choose two.)

Question78: Universal containers (UC) service reps are assigned to a profile which has ''View All'' in Case object..
To make sure service reps have access to all relevant information to attend to customer requests, which Architect consider?
Choose 2 answers

Question79: Universal Containers (UC) is a fast-growing company that sells containers globally. It has thousands of dealerships throughout the world where local dealers service containers. UCimplemented a new Partner Community for its dealers. Each dealership has a dealer manager who manages the service agents. The community-sharing model is private.
What is the optimal option to give dealer managers visibility to customer cases only raised by their service agents?

Question80: Universal Containers uses 75,000 distributors that have close to 1 million total users. Distributors need opportunities assigned to their distributor for delivery.
What license recommendation will meet distributor needs?

Question81: Universal Containers has a custom Visualforce application that uses a custom Apex controller.
Within this Visualforce application, what should the Architect do to ensure that object-level security is enforced?

Question82: The IT Manager of Cosmic Solutions has asked a developer to design unit tests to validate programmatic sharing of account and contact records. Which of the following considerations apply to the use of the startTest and stopTest methods in the unit test methods?Choose 2 answers.

Question83: Cosmic Service Solutions has a requirement that Customer Community users should be allowed to access cases related to their contact record in Salesforce. What can be done to fulfill this requirement?Choose 1 answer.

Question84: Sales managers at Universal Containers (UC) have requested viewing customer invoices in Salesforce .. system. The architect at UC decided to surface the customer invoices in Salesforce using external objects a..Configured an external object called Invoice.
Created a lookup relationship between account and the invoice
How can the architect grant the sales managers access to the customer invoices data?

Question85: Universal Containers does not want the Users in the Custom Sales Department Profile to be able to delete Opportunities. How would the Architect prevent a certain set of users from deleting Opportunities?

Question86: Universal Containers has a strict security model enforced through object, field, and row-based security mechanisms. The Architect would like to ensure the security model is being thoroughly tested using Apex automated tests.
Which three considerations should be made when using the runAs() method to design Apex unit tests?
Choose 3 answers

Question87: The sales associates of Cosmic Enterprises have been assigned to a custom profile in Salesforce. One of the associates should be granted temporary 'Read' access to a custom object called 'Inquiry' to allow him to manage inquiries received from partner organizations. Which of the following should be used to meet the requirement?Choose 1 answer.

Question88: Which users have access to Opportunity records owned by an external user, assuming no other changes to the sharing model have been implemented?

Question89: Universal Containers (UC) provides shipment tracking for its customers on a custom Shipment object. The total number of shipments made yearly by the customers should be available on the Account record to the Marketing team, but the Marketing team should not have access to Shipment records.
What recommendation should an Architect provide to accomplish this?

Question90: Universal Containers (UC) has recently changed its internal policy to follow market regulations and create an internal team to manage the collection process. Only this team should have access to Invoke records. currently, invoke is a child in a Master-Detail relationship to Account. Although related lists have been removed from the page layouts, some profiles stills have access to the invoice object.
Which approach should an architect recommend to fix this problem?

Question91: Cosmic Enterprises has created a custom object called 'Promotion' to store information about promotions offered by the company. The organization-wide default sharing setting of this custom object has been set to
'Private' and granting access via hierarchies has been disabled for it. Certain records of this object need to be shared with all the users who are assigned to the role of 'Sales Agent'. What can be done to meet this requirement using Apex?Choose 1 answer.

Question92: Universal Containers (UC) has recently changed its internal policy to follow market regulations and create an internal team to manage the collection process. Only this team should have access to Invoke records. currently, invoke is a child in a Master-Detail relationship to Account. Although related lists have been removed from the page layouts, some profiles stills have access to the invoice object.
Which approach should an architect recommend to fix this problem?

Question93: For the Universal Containers Commercial and Consumer support departments, having access to Activities for Contacts with which they interact is important. Commercial support users should not see Consumer Accounts/Contacts and Consumer support users should not see Commercial Accounts/Contacts. Assuming the Organization-Wide Default for Activities is set to "Controlled by Parent" what is the minimum level of Sharing access a support user would need to Accounts/Contacts to view associated Activities?

Question94: Cosmic Solutions is planning a large-scale sales realignment which will involve extensive changes to the organization's structure and updates to large amounts of data. Which of the following features would a Salesforce Architect recommend to optimize the performance of the sales realignment?Choose 3 answers.

Question95: Ursa Major Solar uses the Case object for tracking purposes. The company has initiated Case teams to allow several support representatives to manage the Cases.
A user is currently creating a list view on the Case object.
What are two "Filter by owner" options that the user sees? (Choose two.)

Question96: Cloud Kicks, a global corporation, has the following environment:
- 50,000 users
- 24x7 call center operated by 25,000 users, including both employees and contractors
- A sales organization that has 15,000 users
The sales organization began processing about 120,000 updates to opportunity custom fields called priority and NextStep. They also started processing 20,000 updates to a highly nested territory hierarchy.
There was a third mass update on a Next Step field on the Action Plan custom object that has Case as a lookup field. Users started seeing a Group membership lock error in the system.
What is a probable cause for this error?

Question97: The VP of Sales at Get Cloudy Consulting wants to give one sales member the ability to view other sales members' sales numbers as a point of comparison.
If a Private model is being used, which two permissions are needed to create a dashboard for this purpose?
(Choose two.)

Question98: Universal Containers (UC) wants all full-time internal employees to be able to view all leads.
A subset of Contractors and temporary employees should also be able to see leads. Which organization-wide default (OWD) approach should an architect recommend that will help UC implement these requirements?

Question99: The system administrator at UC has created two list views called List1 and List2. One group of users should only see List1 and the second group should only see list2. Two public groups were created to restrict visibility to the respective list views. However, users in both groups are able to see both list views. What system permission in their profile enabled the users to see all list views?

Question100: Cosmic Solutions has set the organization-wide default sharing setting for the Account object to 'Public Read Only'. Default access to contact records is 'Controlled by Parent', and the sharing settings for Case and Opportunity have been set to 'Private' and 'Public Read/Write' respectively. While defining an account team on a record, which of the following objects will be available for specifying the 'Read Only' access level?Choose 2 answers.

Question101: Besides their own team accounts, sales managers at Universal Container need to have READ access to all other countries.
Role hierarchy was implemented accordingly (based on countries) but a Sales manager in the US comp records of the same segment in Canada.
What should be done to grant access in a proper way?

Question102: Universal Containers provides 24x7 support for its customers worldwide using call centers in three different countries with each one covering an 8-hour shift in different time zones. Service reps in a call center have access to the same information but only during their local working hours.
Which feature in Salesforce controls access for specific login hours?

Question103: Universal Containers has built a recruiting application on the salesforce Platform. HR requested that all internal users should have edit access to the referral custom object. One of the recruiters needed to share a referral record with another colleague for collaboration using manual sharing. The recruiter opened the referral record and could not find the share button. What could be the technical reason for this?

Question104: Universal Container (UC) wants all full-time internal employees to be able to view all leads. A subset of employees should also be able to see leads.
Which organization default (OWD) approach should an architect recommend that will help US employee?

Question105: Universal Containers has two custom objects: Job and Job Interview. The Job Interview object has a lookup relationship to Job. Both objects are set to Private in sharing settings. The HR team will own all Job and Job Interview records. They have asked their Salesforce Architect to automatically share the Job Interview when the Interviewer (lookup to user record) has been populated. The interviewer can be from any department. What method should the Architect use to achieve this requirement?

Question106: Universal Containers (UC) service reps are assigned to a profile which has "View All" in Case object (Private OWD). To make sure service reps have access to all relevant information to attend to customer requests, which two details should a salesforce Architects consider?
Choose 2 answers:

Question107: A developer at Universal Container is building an integration within a managed package for their internal org that requires login to an external system. The end point requires basic authentication. The Architect would like to ensure that the username and password are managed securely. Which three options should the Architect recommend to secure the credentials?

Question108: Universal Containers has a global 24x7 Salesforce.com implementation that supports Sales, Services, Order Management, and various other parts of their business. They have a nested territory hierarchy, 10,000 sales users, and 20,000 support agents. Territory changes happen daily. The demand for new applications and changes to the platform is high and they follow an agile development methodology and deliver new releases every two weeks on the platform. What Salesforce.com feature would help the system recover from a maintenance restart on Salesforce.com servers?

Question109: What is the best practice for testing sharing and visibility changes?

Question110: The system administrator of Cosmic Enterprises has set the organization-wide default sharing setting for opportunities to 'Private'. While working on a particular opportunity, a sales rep requires assistance from an account manager and a product manager. The opportunity is owned by the sales rep, and the managers currently do not have access to it. What should be recommended to allow the sales rep to collaborate with the managers?Choose 1 answer.

Question111: Universal Containers has the following Sharing Settings for their Org:
Account = Private
Contact = Controlled by Parent
Opportunity = Private
Case = Private
They have enabled "Default Account Teams" and have trained users to set up their Default Team. Which three access levels can be set on the Account Team Member?
Choose 3 answers

Question112: Universal Containers has a custom object, Employee Review, with an Organization-Wide Default security setting of Private. A user lookup on the Employee Review object is populated when a reviewer is assigned to perform a review. How can this user be granted edit access to the record if they are not the owner?

Question113: The System Administrator at Universal Containers has created two list views called ListV1 and ListV2. One group of users should only see ListV1 and the second group of users should only see ListV2. Two public groups were created to restrict visibility to the respective list views. However, users in both groups are able to see both list views. What system permission in their profile enabled the users to see all list views?

Question114: A custom object called 'Performance Review' has been created to store information about employees' performance reviews. A lookup relationship field has been created on the object to specify the name of the reviewer. When a new record of the object is created, it should be shared automatically with the reviewer assigned to the record. The reviewer should be given 'Read/Write' access to the record. Which of the following should be used for this requirement?Choose 2 answers.

Question115: Cosmic Service Solutions has set up an integration with its on-premise database to update several Salesforce users and more than a million accounts and opportunities in Salesforce. The integration is going to update the role of several users and the ownership of thousands of records. What should a Salesforce Architect recommend to ensure that there are no locking errors during the update?Choose 1 answer.

Question116: Ursa Major Solar needs to prevent Users in a Custom Sales Department Profile from deleting Opportunities.
What should an Architect do to achieve this goal?

Question117: Universal Containers (UC) delivers training and courses to students and companies. UC is implementing a Salesforce Customer Community for its students granting them a Customer Community license. As part of the community requirements, UC asked to give students access to cases that are related to their account in the UC community.
What is the optimum sharing technique that can achieve the requirements?

Question118: Cosmic Service Solutions has three branches in the role hierarchy for the three regions in the United States where it provides support services to other companies. The organization-wide default sharing setting of the Case object has been set to 'Private'. When working on case resolution, the support agents in the western branch should be able to collaborate by sharing case records with the support agents in the central branch of the hierarchy. No other users in the company, including the managers, should be able to gain access to these records. What can a Salesforce Architect recommend to meet this requirement?Choose 1 answer.

Question119: Sales managers at Universal Containers (UC) have requested viewing customer invoices in Salesforce ..
system. The architect at UC decided to surface the customer invoices in Salesforce using external objects a..
Configured an external object called Invoice.
Created a lookup relationship between account and the invoice
How can the architect grant the sales managers access to the customer invoices data?

Question120: Chris is the Business Analytics Manager of Cosmic Solutions. He manages a small team that is responsible for creating and modifying all the reports and dashboards used by the company. The company recently hired a junior analyst named Fred whose main responsibility is to provide assistance to Chris. Chris would like to give Fred the ability to share any report or dashboard folder that has been or will be created by the team. What should a Solution Architect recommend to an administrator who has been asked to meet this requirement?Choose 2 answers.

Question121: The IT Director of Cosmic Solutions would like to prevent Cross-Site Request Forgery (CSRF) attacks on the company's website. Which of the following is a defense mechanism provided by Salesforce that can prevent these attacks?Choose 1 answer.

Question122: Universal Containers has set the Org-Wide Sharing Default for Accounts to Private and has created some sharing rules to extend access based on certain data access policies. An architect has been asked to review access to a certain set of key customer accounts. How might this review be conducted?

Question123: Universal Containers (UC) sales managers are complaining that they cannot access their teams' Shipment records (a custom object). Initially, the admin suggested that this it happening due to misconfigured role hierarchy (Shipment OWD is Private). Alter investigation, they determined the. role hierarchy for these users is correct.
What can be the reason why Universal Containers sales managers are not able to see Shipment records?

Question124: At Universal Containers, the Sales VP likes to re-assign Opportunity Teams every six months. Each Opportunity Team has the following resources:
- AE (owner)
- Sales Engineer
-Vertical Overlay
- Sales Ops
What should the Architect use to re-assign Opportunity Team members so they have access to the appropriate Opportunity records?
Choose one answer:

Question125: Universal Containers is updating its Organization-Wide Sharing Settings for the Account Object from a
"Public Read/Write" model to a "Private" model, so that they can hide certain national accounts from sales reps and sales managers. These national accounts should only be accessible by sales directors and above.
Universal Container's Role Hierarchy matches its organizational hierarchy. Which two options should the Architect consider when designing the solution? Choose 2 answers

Question126: Universal Containers (UC) has a mostly private organization-wide default (OWD), as it is a core principle of UC to respect client data privacy. UC has implemented complex processes for granting access to Opportunity dat a. A few key members of the Sales Reporting team need to always be able to see, but not change, Opportunity data for all Opportunities.
What should an architect recommend as an approach to meet these requirements?

Question127: Universal Containers has a set of Account Management users that should only see Accounts once the Account becomes a customer. The Type field on the Account identifies whether the Account is a Prospect, Customer, Partner or Other. Which two methods could an Architect use to enable this sharing requirement, assuming a private sharing model for Accounts?
Choose 2 answers.

Question128: Cosmic Innovation is a startup company which sells different types of smart home solutions in Los Angeles, Miami, and New York. The company recently started using Salesforce to manage customers' accounts, contacts, and opportunities. A 'Private' sharing model is being used for all the records that are managed in Salesforce. Each city has its own sales manager and several sales agents who work under him. A sales manager should only be able to view account records that are owned by the sales agents of their own region.
How should the role hierarchy be defined for this requirement?Choose 2 answers.

Question129: A junior Account manager owns an account and creates a new opportunity to manage complex deal. She needs the help of the product specialist and solution engineer. Given the size of this deal, she knows the account is likely to be reassigned to a senior account manager in the near future. What is the optimal way for the junior account manager to share the opportunity, given the private sharing model?

Question130: Universal Containers (UC) service reps are assigned to a profile which has "View All" in Case object (Private OWD). To make sure service reps have access to all relevant information to attend to customer requests, which two details should a salesforce Architects consider?
Choose 2 answers:

Question131: Universal containers (UC) has a partner community for its 200 distributors. UC customer accounts are .. organization-wide default setting for the custom Delivery object is private.
How can an architect advise UC to grant all users at a distributor access to delivery records for all customer distributor?

Question132: Universal Containers (UC) has requirement to expose a web service to their business partners. The web service will be used to allow each business partner to query UC's Salesforce instance to retrieve the status of orders.
The business partner should only be allowed access to orders for which the business partner is the fulfillment vendor. The Architect does not want the business partners to utilize the standard APIs and would prefer a custom API be developed. Which three design elements should the Architect consider in order to ensure the data security of the solution?
Choose 3 answers.

Question133: Universal Containers has created a Reimbursement Custom Object to capture requests for reimbursement of expenses related to office supplies. The Reimbursement requests are sometimes sensitive and the Team Leads should not have access to the Reimbursement records submitted by the Users in the Call Center Agent role. The Director of Support will require access to all Reimbursement records. The role hierarchy is set as follows: Call Center Agent role reports to Team Lead role, which Reports to the Director of Support. Which steps would the Architect take to ensure proper sharing in this Role Hierarchy structure assuming Private Sharing Setting for the Reimbursement Object?

Question134: A developer at Universal Containers is building an integration within a managed package for their internal org that requires login to an external system. The end point requires basic authentication. The Architect would like to ensure that the username and password are managed securely.
Which three options should the Architect recommend to secure the credentials?
Choose 3 answers

Question135: To grant Universal Containers sales manager access to shipment records properly, it was necessary to leverage Apex managed sharing. The IT team is worried about improper access to records.
Which two features and best practices should a Salesforce architect recommend to mitigate this risk?

Question136: Universal Containers has a Private Sharing Model for the Opportunity object.
Sales Rep A at Universal Containers created the Opportunity record and then transferred ownership of the Opportunity record to Sales Rep B.
Both Sales Rep A and B have the same role in the Role Hierarchy.
What access will Sales Rep A have to the Opportunity after the transfer?

Question137: At Universal Containers, Accounts and Contracts are normally visible to all employees, and Proposals center owner and managers. However, some Proposals are considered confidential and are managed by a Strategic should not be visible to anyone in the Sales group other than owner and the strategic team.
How should the architect design for this requirement?

Question138: The Sales Director of Cosmic Enterprises would like to allow sales reps to view, edit and create opportunities, but they should not be able to delete any opportunities in Salesforce. They are currently assigned to a custom profile and a role in the role hierarchy. The profile is not assigned to any other type of users in the company. A sharing rule has also been created to give the sales reps access to opportunities owned by a sales manager who is a member of a public group. What should an Architect recommend for this requirement?Choose 1 answer.

Question139: If you want to create some logic that will share certain records in APEX code, you just have to create special records that will open access to the desired records. The aim is to create records of certain type, for example , all share objects for custom objects are named as

Question140: Universal Containers (UC) wants to reduce the amount of redundant leads entered into the system. UC.. only edited/reassigned by the lead owner.
What organization-wide default (OWD) approach should be recommended to help UC implement these ..

Question141: Universal Containers has junction object called "Job Production Facility", with 2 master-detail relationships to the Job and Production Facility custom objects. Both master records have a private sharing model.
What statement is true if a user's profile allows access (Create/Read) to the Job, but no access to the Production Facility Object?

Question142: Universal Container is a global telco that has recently implemented enterprise territory management to better align their sales teams and sales processes. They are in Q4 of the FY and they have completely revamped their territory structure and created a plan for a new structure that would support the new FY. Their current territory model has 8k territories. Their new model would be a new set of 8,5K territories, and their org limit is 10k.
What enterprise territory management feature can US take advantage of in order to help them stay within their org limits?

Question143: Universal Containers has successfully implemented a large Service Cloud rollout for their national call centre
3 months ago. One of their largest customer accounts, United Automotive, has over 15,000 open cases.
Agents are now having trouble opening new cases for United Automotive. When they try to create a case, the following Error messages appear for them.
UNABLE_TO_LOCK_ROW
They notice that this only occurs for the United Automotive account. If they tray so save the case again it will usually work, but the problem seems to be happening more and more often.
What option should the Architect recommend?

Question144: A sales rep (John) at Universal Containers (UC) requested to update information in an account record where he has READ only access. John requested the EDIT access permission from the owner of the record (Paul). Paul manually shared the record with John. Assuming the OWD of the Account object is Public Read-Only, what is the impact in the system?

Question145: Which two capabilities does the delegated administrator permission provide?
Choose 2 answers

Question146: Cosmic Supermarket will soon perform a large-scale realignment of account and opportunity assignments, sales teams, and territories. The administrator is considering the use of deferred sharing maintenance to postpone the processing of group maintenance operations and sharing recalculations until all the desired changes have been made in Salesforce. Which of the following are valid criteria for using this feature?Choose
2 answers.